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Using The Download Manager

This section will be updated often as new technologies become available and we learn of new procedures. If you see that something is missing or you know of a better tool to do something, please let us know by emailing

Hyperlinked index coming soon...
Download Links:
Download Managers:
Download Managers are applications that work with your Internet browser to make it easier to download multiple and large files. Download Managers are not needed to download content from iTrax. However, if you download and install one of these free Download Mangers, you will be able to pause, resume, preview, schedule and prioritize your downloads depending on the application. This can be extremely helpful when downloading very large files. If you do not use a Download Manager, the download tool built-in to your Internet browser will still allow you to download your purchases, although with much less flexibility. Make sure the Download Manager you choose will work with your browser and operating system. Some Download Managers include advanced features that allow you to segment a file and download the multiple pieces in parallel.

Download Mangers for Windows:

Download Accelerator Plus (DAP): (free)
FlashGet: (free)
Free Download Manager: (free)
GetRight: (costs money)
Internet Download Manager: (costs money)

Download Mangers for Mac:

CocoaWget: (free)
DeepVacuum: (costs money)
Download Accelerator Plus: (costs money)
iGetter: (costs money)
Download Queue: (costs money)
Download Wizard: (costs money)
Monica: (costs money)
Media Players:
There are many different free media players available for audio and video and for many operating systems. They are software applications that play files from a hard drive of a computer and should not be confused with Media Servers or Media Extenders. At this time, none can play all of the different file formats that we offer at In some players, file formats that cannot be played with the default install can be played once a plug-in is installed. Depending on the player, these additional files can be called plug-ins, .dlls, Directshow filters, Directshow splitters, and codecs. Installing and configuring these additions can be difficult. Beyond the ability to play a file format, these players differ in many other features such as the ability to extract metadata from files (for Artist Name, Album Name, Album Art, etc'), the ability to tag or associate metadata with files, and the ability to alter playback with features like gapless playback, ReplayGain (automatic volume adjustment), Digital Signal Processing (DSP) and visualizations. Check out Wikipedia for more on media players:

Free Media Players for Windows:

MP3 Surround Player:
This audio-only player is almost the only way to play surround MP3 files. Winamp can also play surround MP3 files (see below).
Windows Media Player (WMP):
This player can play many of the formats we sell, but cannot play Dolby Digital or DTS files until a Directshow filter is installed. These sometimes get automatically installed with your DVD-Video software player. Our DTS-CD .wav files will not play correctly in WMP, even with a DTS Directshow filter installed. Additionally, MP3 surround files will be either down-mixed to 2.0 or down-mixed to 2.0 and re-expanded to 5.1, but you will not be hearing discrete 5.1 surround sound.
K-Lite Mega Codec Pack 3.4.5:
This download creates a player that can play nearly everything. It includes a full-featured version of WMP (Media Player Classic with many Directshow filters and codecs carefully configured to make using WMP easier. It also includes an alternative to the Real Audio and QuickTime players. Our users may want only the standard version. Since there are many different options for downloading, please read about this interesting solution at before installing. It still will not play the surround MP3 discretely or the surround DTS-CD .wav files correctly. We expect to test this solution more in the future.
VLC player (VideoLAN Media player):
This player cannot play surround MP3 files discretely. It also cannot play surround WMA files if WMP 11 is installed. You must have WMP 10 and Window Media Format 9 installed (and possibly use the ''dmo' switch) to get surround WMA to play with sound. Notably, it can play the DTS-CD .wav files correctly.
Winamp player:
This player can play the new surround MP3 files, the 96 kHz/24-bit/5.1ch PCM files, and the WMA files. It cannot play the Dolby Digital (AC-3) or DTS-CD .wav files we offer. You must enable 24-bit playback to achieve maximum fidelity.
QuickTime player:
This player (for Windows) cannot play the surround MP3 files discretely, the Dolby Digital (AC-3) files, the DTS-CD .wav files (except without decoding) or the WMA files (lossy or lossless).
Foobar2000 player:
This audio-only player cannot play the surround MP3 files discretely. With a 3rd party plug-in, foo_ac3.dll, it can play Dolby Digital (AC-3) files. With a 3rd party plug-in, foo_input_dts.dll, it can play DTS files. However, to play DTS-CD .wav files, you must first rename them to .dts. Plug-ins are available here:
You must enable 24-bit playback to achieve maximum fidelity.
Free Media Players for Mac:
(Note: Newer Macs has Toslink optical out jack that can send a 5.1 audio bit-stream to an A/V receiver. Some have their SPDIF doubling as the headphone jack. Otherwise, you will need a 5.1 soundcard. (see below))
MP3 Surround Player:
This audio-only player may be the only way to play surround MP3 files on a Mac. You cannot send the 5.1 MP3 bit-stream out the Toslink optical connector, or at least no receiver will be able to decode it.
This player (for Mac) cannot play the surround MP3 files discretely, the Dolby Digital (AC-3) files, the DTS-CD .wav files or the WMA files (lossy or lossless). More formats can be played with the Add-ons listed below.
QuickTime Add-ons:
To play the Dolby Digital (AC-3) files, install the 'A52Codec 1.7.2'
(Make sure to look at the preferences if you are trying to play 5.1 audio. The Dolby Digital AC-3 bit-stream can be sent out the Toslink optical output in discrete 5.1).
To play some WMA files, install the Windows Media' Components for QuickTime (By Flip4Mac):
(At this time, you can only play our stereo WMA Pro files with this add-on. In addition, it plays these files at 48kHz/16-bit/2.0. There is no way to play the 5.1 WMA Pro files (correctly) or the WMA lossless (2.0 or 5.1) (at all) on a Mac).
VLC player (VideoLAN Media player):
This player cannot play surround MP3 files discretely. It also cannot play any of our WMA files. The 5.1 DTS-CD .wavs play, but with a 5.1 soundcard. The bit-stream cannot be sent out via the Toslink optical output or at least no A/V receiver can decode it).
Windows Media Player (WMP):
This player is not being developed anymore and lacks many of the features of the popular Windows version. It cannot play any of the WMA files offered on correctly. The 5.1 WMA Pro files will be downmixed to 2.0 and play at 48kHz, if at all. We do not recommend this player for these reasons. The WMA lossless files are not supported.

Free Media Players for Other Operating Systems:

VLC player (VideoLAN Media player): (Linux, BSD Unix, Solaris, Other Unix)
(Not tested with formats).
XMMS (Audio Only) (Linux, BSD Unix, Solaris, Other Unix)
(Not tested with formats).
DVD / Media Software Players that cost money:
(These players don't cost very much money and have lots of great features to help you get the most out of you files. Customers may find that they play the HD video files better than the free video media players mentioned above).
Tools for creating DVD Images:
These applications take in .wav formats (and some others) and multiplex or 'mux' them into a folder or image file that can readily be burned to a blank DVD-R. They are like very limited DVD authoring applications.
LPLEX: (Free)
This Windows XP application will support our 96kHz/24-bit/2.0 PCM files (stereo only). It also works with FLAC. Don't be tempted to use 5.1 files. While the DVD-Video spec supports 48kHz/16-bit/5.1 .wav files, almost no DVD-Video players have 5.1 analog outputs and this type of stream is too big to come out the Toslink optical or SPDIF (RCA style) digital output. You will only get stereo. The application will create a Video_TS folder that can be burned as a DVD-Video disc in many applications.
ConvertXtoDVD: (Free)
This Windows application will support our AC-3 files and our 96kHz/24-bit/2.0 PCM files (stereo only). It also includes a burning utility. The Demo version will embed a logo into your video, but that might be fine for audio only folks.
Note: There are number inexpensive DVD-Video authoring applications available, but few support 96kHz/24-bit/2.0 PCM files. Some don't even support 5.1 Dolby Digital (AC-3) or DTS files.
Audio DVD Creator: (96kHz/24-bit/2.0 and 5.1 Dolby Digital (AC-3) supported)
Roxio (Sonic) MyDVD and Easy Media Creator Suite:
Apple iDVD:
DVD Studio Pro:
DVD audio tools: (Free)
Yes, you read correctly. This Windows applications only works with stereo at this time, but it can handle our 96kHz/24-bit/2.0 PCM files. It also supports 192kHz/24-bit/2.0 files if you can find any. Future implementations may include 5.1 surround support but will never use MLP files, so not 96kHz/24-bit/5.1 support is planned. The DVD-Audio spec also allows 96kHz/16-bit/5.1ch LPCM .bin audio at a bit-rate of 9.22 Mbps compared 48kHz/24-bit/5.1 LPCM .bin audio at 6.91 Mbps. Not sure which would sound better.
Cirlinca DVD-Audio Solo:
Minnetonka Audio DiscWelder products:
Meridian Lossless Packing (MLP) Encoders:
The only way to get 96kHz/24-bit/5.1 PCM files on a DVD-Audio disc is to first encode the audio into the MLP format. Unfortunately, these encoders are quite expensive.
Minnetonka Audio SurCode MLP Encoder:
Meridian MLP Professional Encoder:
One of the best places to find answers to tricky problems is on forums. A lot of these have great websites too. Please send a link to if you see a good that is missing.
Home Media Servers:
These devices are poorly defined and have many names. Some serve video and audio while some serve only audio. Media Servers are an all-in-one box solution for aggregating media. They are essentially a specialized computer with a large hard drive attached to store the video and audio. They include a dedicated interface to assist in navigating large libraries of media. They have a number of high quality inputs and outputs to help you get the media in and out of the system, but do not necessarily include networking option to transport the media and therefore, can be used in conjunction with Media Extenders. Some units include DVD/CD players for importing existing physical libraries.
Axonix Media Servers:
Cambridge Audio Music Servers:
DviCO TviX HD Multimedia Players:
Escient Media Managers:
Fusion Research Video & Music Servers:
iMuse Media Servers:
Inteset Media Servers:
Kaleidescape Systems
McIntosh Laboratory Music Server:
Niveus Media Center:
Olive Music Servers:
ReQuest Music Servers:
Sonos Media Servers:
Onkyo Audio Network Receiver:
NuVo Music Server:
Sony Home Entertainment Servers:
Yamaha MusicCast:
Xantech XMUSIC Music Server:
Media Extenders:
(This section is still in revision. Some of these devices may not really be Media Extenders)
I-O Data AVel LinkPlayer2 Networked Media Player:
Apple TV:
Gefen Cable Extenders:
DviCO TviX HD Multimedia Players:
Roku Labs Sound Bridge:
D-Link Wireless Media Player:
D-Link Wireless HD Media Player
D-Link Wi-Fi HD Media Player With Media Center Extender:
Global American Technologies Thunderbridge Media Extender: (Website may still be updating)
HP Media Smart Televisions
Inteset Home Theater Media Extender Systems:
Linksys Media Center Extender with or without DVD Player:
Niveus Media Center Extender:
Slim Devices:
Multi-channel Soundcards:
Pretty much the only options for an inexpensive 96kHz/24-bit/5.1ch. (or better) soundcard are those made by M-Audio. Although not truly High Definition, most modern Mac's have either a Toslink optical output jack (Mac Pro) or a headphone minijack that doubles as a SPDIF 'optical' output (Mac Mini, MacBook, MacBook Pro, iMac). These interfaces can send compressed 5.1 audio to an A/V receiver (such as Dolby Digital and DTS). There are also many 'prosumer' and professional soundcards available for Mac. Many of these have external devices for their inputs and outputs. Most notably are the cards made by RME.
For surround sound, you must add the optional AI4S 192 and AO4S 192 expansion cards to the 9632 to provide full 5.1 analogue I/O at 192kHz.

Microsoft Windows Media Audio Lossless to Wave Converter:
To download this utility, Microsoft's requires that you validation of your 'Genuine Microsoft Windows' (your Windows OS installation). It is a command line tool and only works with Lossless files, not lossy ones. It will work at 96kHz/24-bit/5.1ch. creating a interleaved .wav file.
Much more coming soon...
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